Update: Google has meanwhile fixed the problem, which is why below map does not display the problem anymore.
Google is omnipresent in my internet life. My browser home page is Google, this blog site is owned by Google, I use Google Docs, and various other nifty applications Google offers, for free. I love Google, and I think it's the best thing that happened to the internet world since the start of the World Wide Web.
However, right now I have a problem with Google: It is losing us money!
The problem is that Google Maps is a widely used application to locate places and get directions (I use it all the time), but it has our location wrong, by a whopping four miles!!! Here is a map of where Gunk Haus is (marker A) and where Google thinks it is (marker B).
This is a big deal to us! I have heard from several people already that they couldn't find us, because they looked us up on Google Maps, but you can assume the number of people who don't tell us is substantially larger.
Of course Google allows you to notify them of a problem, and I did so twice already, and I was told twice that I am right, but being right doesn't bring guests to our restaurant.
The next complaint I have is with Facebook, which I also use extensively. Initially I had posted our address there, but then I found out that they turn the address into, wait for it, a Google Maps link.
I can assure you, we are pretty upset about this, and the thought of legal action has crossed my mind, just to get someone's attention (Google doesn't have live customer service, because it costs money; gee, tell me about it, I have wait staff taking orders and delivering food, being there for our guests if things aren't right).